Trustpilot reviews

Excellent 4.8 / 5

  • Neil Campbell

    Absolutely blown away by the Hybrid 3 in 1! The installation was super easy, and let's talk about the high-end look – it's a showstopper. This hand dryer not only dries hands efficiently but adds a touch of modern elegance to my restroom. It's like upgrading to first-class for your hands. Five stars, no doubt

    Sydney

  • Jessica Bennett

    They ship quickly. After comparing several brands of faucets, I found that this one has the appearance and texture I like the most. The main unit looks great too. If you care about aesthetics, then this is the one to choose.

    Brisbane

  • Robin Dorman

    Have to say the product is amazing! With a sleek and high-quality appearance, it provides strong airflow and is quite convenient to use. Unlike wall-mounted options, which some people are reluctant to use, this design allows for immediate drying after washing, which is very user-friendly.

    Newcastle

    PureTouch | Hybrid 3™ vs Competitors

    Most handwashing setups still require

    🚰 One unit for water

    🧼 A separate, messy soap bottle

    💨 A loud, bulky wall-mounted hand dryer

    🧽 Paper towels that clog bins and cost you money

    ⚠️ Wet floors that cause a slip Hazard


      Others
    Wash, Soap, Dry Combo
    Design Options (Finishes)
    Home + Commercial Use
    Value For Price
    Easy Plug-In Setup

    🚫 Slips. Trips. Liability. Prevent Them All with PureTouch.

    Every year, slips and falls in restrooms lead to serious injuries, lawsuits, and thousands in preventable costs. The root cause? Water on the floor from users moving between soap, tap, and hand dryer stations.

    • 90% of public restroom slip incidents occur near hand wash areas (Source: NSC)
    • Traditional layouts cause users to drip water across tiles as they move from sink → paper towel → hand dryer
    • Standing water can increase bacterial growth by over 400% within 30 minutes (NIH data)
    • For commercial spaces, the average slip-and-fall lawsuit costs $20,000–$100,000 in legal fees, compensation, and compliance fines

    The PureTouch Solution. One Station. Zero Floor Hazards.

    🌍 The True Cost of Paper TowelsWasteful. Expensive. Environmentally damaging.

    Up to 40x More CO₂ Emissions Than Sensor Systems

    Paper towels are one of the highest-emission disposable products in commercial facilities. Manufacturing, transporting, and discarding them produces CO₂ at over 40 times the rate of a sensor-integrated wash-and-dry station like PureTouch.

    A single paper towel can have a lifecycle footprint of up to 23g of CO₂ and most people use 2–4 towels per wash.

    Over 3 billion trees are cut each year for paper products.

    Used towels are non-recyclable due to contamination.
    100% of them go to landfill or incineration releasing methane or CO₂

    Collapsible content

    Does PureTouch Hybrid™ really replace three separate fixtures?

    Yes! PureTouch Hybrid™ is an all in one unit that dispenses soap, water, and warm air for drying all touch-free. No need for separate dispensers, taps, or towels.

    How does the touchless feature work?

    It uses built-in motion sensors to detect hand placement. Each sensor is strategically positioned to trigger soap, water, or air all without pressing a button or touching a surface.

    Can I adjust the drying temperature?

    Absolutely. The warm air dryer has an adjustable temperature range from 5°C to 55°C, so you can personalise your drying experience for comfort and hygiene.

    Is it suitable for small bathrooms or tight spaces?

    Yes! Despite its powerful 3-in-1 system, PureTouch Hybrid™ is compact (440×380×525mm). 17.32" × 14.96" × 20.67" and fits beautifully in bathrooms, clinics, salons, or powder rooms with limited space.

    Does it come with a air filter?

    Yes! Fitted with an anti bacterial HEPA filter to ensure the air used to dry users hands is as clean and hygienic as possible.

    What motor does the PureTouch Hybrid™ have?

    The PureTouch Hybrid™ has brushless, carbon free motor offer it a super long service life reach to 7-10 years.

    Is it difficult to install?

    Not at all. PureTouch Hybrid™ is designed for easy installation. It comes with a complete kit and video instructions just plug it in, connect, and you’re ready to go.

    Does it work in commercial settings?

    Yes! It’s built for both home and professional use. From family bathrooms to clinics, salons, and offices. It’s ideal anywhere hygiene and efficiency matter.

    What kind of soap does it use?

    It features a refillable internal soap tank (300ml capacity). You can use any standard liquid hand soap. Gel hand sanitiser cannot be used. Avoid overly thick or gel-based formulas for best performance.

    Use a foam and drip type soap. Add water into soap it helps with the internal pathway out of the outlet.

    Is it noisy when drying hands?

    Not at all 72dB. The air drying system is designed to be powerful yet quiet, making it perfect for shared spaces, early mornings, and professional environments.

    How does this help reduce germs?

    PureTouch Hybrid™ eliminates all points of physical contact during handwashing no buttons, taps, or towels. This means no cross contamination and a significantly cleaner, safer environment.

    Is there a warranty included?

    Yes! Every unit comes with a 3-year manufacturer’s warranty, a 90-day risk-free trial, and ongoing customer support to ensure your satisfaction. Simply inform our customer support team that you wish to return via emailing support@puretouchhq.com

    At PureTouch, excellence is built into every PureTouch Hybrid™ tap. Each unit is carefully inspected to ensure it meets our highest standards for hygiene, performance, and design.

    Your satisfaction means everything to us. That’s why we ensure your PureTouch Hybrid™ arrives in pristine condition clean, complete, and exactly as promised.

    We know that true peace of mind includes flexibility. If for any reason you're not completely satisfied, our return and refund process is simple, straightforward, and designed around your convenience.

    Need help or have a question? Our support team is always just a message away. We're here to make your PureTouch experience as seamless as the tap itself.

    90 DAY MONEY BACK GUARANTEE

    We’d be shocked if you didn’t like the PureTouch Hybrid™. But in the highly unlikely event that you’re not happy in any way we’ll give you every cent back. No hassle. No hoops to jump through.

    You’re protected by our 90-Day 100% Money back Guarantee. Email us at support@puretouchhq.com and we’ll return every dollar you paid.